Frequently asked questions
Terms of service
Privacy Policy

Contact Us

If you need help placing an order, tracking your purchase, arranging your return,  we will be happy to help.

Please send us an email or call us using the information provided below. Our Customer Service hours are Monday - Friday 9:00am - 5:00pm, Saturday 9:00 - 12:00, Sunday Closed. Any queries received outside of these hours will be addressed as soon as possible during working hours. Please allow 24 hours for a member of our team to contact your regarding your query.

CUSTOMER SERVICE CONTACTS

Phone

+64 (021) 644 105

Email

jasmine@reflectiveart.co.nz

RETURNS

If you placed an order as a guest or have any problems accessing your account please contact jasmine@reflectiveart.co.nz to request your return.

For more information on returning items, including the returns address, please see our refund policy